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Susan Hatherley Hypnotherapy - Terms and Conditions

1. Acceptance of Terms

  • By using this website and booking hypnotherapy sessions, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please do not proceed with booking.

2. Booking and Payment

a. Appointment Booking: To book a hypnotherapy session, you must provide your contact information and select a suitable date and time for the appointment, as agreed with by myself.

b. Payment Requirement: A non-refundable payment of £25 is due at the time of booking. This payment secures your appointment slot and is non-refundable.

3. Cancellation and Rescheduling Policy

a. Notice Period: Clients are required to provide a minimum of 24 hours' notice for any appointment cancellations or rescheduling requests. This notice must be communicated in advance of the scheduled appointment time.

b. Non-Refundable Fee: Failure to provide the required 24-hour notice for cancellation or rescheduling will result in a non-refundable fee. The fee is equivalent to the session's cost.

4. Late Arrivals

  • Please arrive on time for your session. Clients who arrive late for their scheduled session may receive a reduced session duration. The session will still conclude at the scheduled end time.

5. Hypnotherapy Sessions

  • Hypnotherapy sessions are provided for therapeutic purposes and are not intended to replace medical or psychological treatment. The results of hypnotherapy may vary from person to person.

6. Privacy and Confidentiality

  • All information disclosed during hypnotherapy sessions is confidential and will be treated as such in accordance with professional and legal standards.

7. Payment and Refunds

  • The non-refundable payment made at the time of booking is applied towards the session cost. This payment is non-transferable and non-refundable, regardless of the reason for cancellation.

8. Liability

  • Susan Hatherley Hypnotherapy shall not be held liable for any direct, indirect, or consequential damages or losses resulting from the use of hypnotherapy services.

9. Changes to Terms and Conditions

  • Susan Hatherley Hypnotherapy reserves the right to update and modify these terms and conditions at any time. Clients will be notified of any changes.

10. Governing Law

  • These terms and conditions are governed by the laws of Newport City Council. Any disputes arising from the use of the website or services will be subject to the jurisdiction of the courts in Newport City Council.

11. Contact Information

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